Whilst our general terms and conditions for acceptance of advertising have to state that we accept no liability whatsoever for errors or omissions in production/distribution, we do in certain circumstances, allow for a reduction in the price of the next advertisement.
A "correct" advertisement implies an advertisement that carries the advertiser's intended meaning along with an address and/or telephone number that could reasonably be expected to convey a response to the advertiser. Mis-spellings - apart from those that would lend the opposite meaning or make an unfindable address - are not valid reasons for compensation.
Disputes over drawings and graphics - except where the General Manager agrees they are wholly incompatible with the message - will likewise be held as invalid reasons for compensation. The General Manager 's decision remains final in all matters of dispute over advertising. In NO circumstances will compensation exceed a replacement advertisement of the same size.
Where proofs are involved we reserve the right to delay publication until such a time that the proof can be made and permission to publish has been acknowledged by the advertiser. This does not affect the advertisers' right to have alterations made to series advertisements at no extra charge. Box numbers may be used by an advertiser. In all cases the name and address of the advertiser must be given when placing the advertisement. Whilst every reasonable care is taken with the forwarding of replies, no responsibility can be accepted for delay, however caused.
In all cases, it is the responsibility of the advertiser to check the advertisement and to notify the publisher of any mistake or inaccuracy immediately it appears.
The General Manager reserves the right to decline advertisements, even though they may have previously been accepted for publication. The placing of an order is deemed to be an acceptance of these conditions.
Editorial Material
The Editorial Manager welcomes contributions of news items and features.
The Editoral Manager reserves the right to edit and condense submitted
material, including letters, as may be necessary. Contributions must
bear the writer's full name and address, not necessarily for publication.
Once an advertisement is booked, copy submitted and a proof arranged, the advertisment must be paid for, even if the advertisment is pulled by the advertisor. This only applies after our advertisment deadline has passed, please call the office if you are unsure when the deadline is on 01363 774263.
Advertisors submitting copy for their advertisements by email should
check to see if the copy has been received by asking for a reply via email or by calling the office
on the above telephone number.
Due to the unreliable nature of email, it cannot be assumed that your
copy has arrived at the office, no discounts will therefore be offered on lost emails or attachments,
unless you have had a confirmation email from the company.